Operations Supervisor

We are seeking a competent and highly organized Operations Supervisor to oversee daily operations, streamline processes, and ensure efficiency across production, field operations, and distribution.

The ideal candidate should be detail-oriented, organized, and comfortable working in a fast-paced environment, with strong Excel skills to manage data analysis and reporting.

Key Responsibilities

• Supervise day-to-day operations, including field operations, production, packaging, warehousing, and logistics.

• Oversee scheduling and delegation of tasks.

• Record keeping, creation and maintenance of operational reports

• Ensure compliance with regulatory bodies.

• Collaborate with the Operations Manager to meet production targets and customer delivery deadlines.

• Train, mentor, and support operational staff to encourage skill development and teamwork.

Desired Qualifications & Skills

• Bachelor’s degree in Business Administration, Operations Management, Supply Chain, or a related field.

• Minimum of 2 years of supervisory experience in manufacturing, food production, field operations (overseeing operations in rural areas across Zambia), or related operations environment.

• Strong proficiency in Microsoft Excel

• Excellent organizational, problem-solving, and decision-making skills.

• Strong communication and leadership abilities

• Knowledge of food safety standards (e.g., HACCP, GMP) is preferred.

• Ability to work under pressure, prioritize tasks, and meet deadlines.

• Attention to detail and a commitment to continuous improvement.