JOB DESCRIPTION
Position: Loan Consultant
Reporting Line
Reports to the Branch Manager
Location: Solwezi
Company: MM QUICK CREDIT ZAMBIA
Company Overview
MM QUICK CREDIT ZAMBIA is a fast-growing microfinance institution based in Solwezi, specializing in salary-backed short-term loans and advances to retail customers. The company is committed to providing fast, reliable, and responsible credit solutions to formally employed individuals.
Position Summary
The Loan Consultant will be responsible for marketing salary-based loan products, assessing and processing loan applications, disbursing loans, and ensuring timely recovery through payroll deductions and follow-ups, in line with company policies and regulatory requirements.
Key Responsibilities
- Market and promote salary-backed loan products to eligible retail customers
- Identify and onboard new salaried clients
- Receive, verify, and process loan applications
- Confirm employment details, salary slips, and employer information
- Conduct affordability and basic credit assessments
- Prepare and manage accurate loan documentation
- Clearly explain loan terms, repayment schedules, and conditions to clients
- Facilitate loan disbursement after approval
- Monitor loan repayments and follow up on missed or delayed payments
- Liaise with employers and clients regarding payroll deductions where applicable
- Maintain accurate client records and performance reports
- Ensure compliance with company policies and ethical lending practices
- Provide excellent customer service at all times
Minimum Qualifications & Requirements
- Diploma or Certificate in Business Administration, Banking, Finance, Economics, or a related field
- Experience in microfinance, salary-based lending, banking, or sales is an added advantage
- Strong communication, negotiation, and customer service skills
- Ability to meet targets and work under minimal supervision
- High level of integrity and confidentiality
- Basic computer literacy (MS Word, Excel)
- Willingness to conduct fieldwork within Solwezi
Personal Attributes
- Self-motivated and results-driven
- Honest, reliable, and detail-oriented
- Customer-focused with strong interpersonal skills
Application Deadline
Closing Date: 15th May 2026
Only shortlisted candidates will be contacted.
