KEY RESPONSIBILITIES:

Platform Administration & Governance 

• Perform tenant-level configuration, governance enforcement, platform optimization, and operational administration activities. 
• Implement, and maintain secure permission architectures, including SharePoint groups, Microsoft 365 Groups, role-based access controls, and inheritance models. 
• Identify, remediate, and govern orphaned sites, unmanaged collaboration spaces, and non-compliant configurations. 
• Develop, maintain, and enforce SharePoint governance standards, operational procedures, templates, and platform guardrails. 

Information Architecture & Content Management 

• Design and implement best-practice information architecture using metadata, managed metadata Term Store, content types, site columns, and modern SharePoint capabilities. 
• Promote the use of columns, views, metadata navigation, and dynamic content presentation over traditional folder-based approaches. 
• Review and optimize existing sites, document libraries, lists, and content structures to improve usability, adoption, and search effectiveness. 
• Establish standards for document management, version control, content lifecycle management, retention, and single-source-of-truth practices. 
• Perform site reviews and document governance reviews to improve content quality, relevance, compliance, and user experience. 

Workflow Automation & Business Solutions 

• Design, implement, and support workflow automation solutions using SharePoint Lists, Power Automate, Forms alternatives, business rules, and modern Microsoft 365 capabilities. 
• Collaborate with business stakeholders to streamline and automate manual operational processes. 
• Develop and maintain scalable low-code and no-code solutions that improve business efficiency and reduce operational overhead. 
• Support enterprise workflows and custom solutions while ensuring compliance with governance and support standards. 
• Evaluate business requirements and recommend the most appropriate Microsoft 365 solution while minimizing unnecessary custom development. 

Integration & Solution Support 

• Support integrations between SharePoint Online, Power Platform, Microsoft Graph, and approved enterprise applications. 
• Administer service principals, application registrations, API permissions, and integration security controls. 
• Support Application Lifecycle Management ALM processes including environment management, deployment governance, release management, and operational support. 
• Maintain operational controls and monitoring practices for integrations, workflows, and custom applications. 
• Work closely with other developers to ensure alignment between front-end solutions, platform architecture, governance, and operational requirements. 

Automation, Scripting & Continuous Improvement 

• Develop and maintain PowerShell, PnP PowerShell, Microsoft Graph PowerShell, and automation scripts to improve operational efficiency, governance, reporting, and administration. 
• Support advanced SharePoint capabilities including JSON formatting, view formatting, form customization, site templates, and platform automation. 
• Monitor platform health, usage patterns, adoption metrics, and performance indicators, implementing proactive optimization initiatives. 
• Troubleshoot and resolve complex platform, permissions, compliance, workflow, integration, and automation issues. 

QUALIFICATIONS:

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, or related discipline, or equivalent practical experience.
• Strong Microsoft 365 administration expertise.
• Advanced SharePoint Online administration and governance knowledge.
• Knowledge of Microsoft Graph, Power Platform, SPFx, and PowerShell automation.

Required Professional Experience:

• Strong expertise in Microsoft 365 administration, including SharePoint Online and Microsoft 365 Admin Center. 
• Advanced knowledge of SharePoint Online governance, site administration, permissions architecture, and content management. 
• Experience with Power Platform, workflow automation, and business process optimization. 
• Experience with PowerShell, PnP PowerShell, Microsoft Graph PowerShell, and automation scripting. 
• Understanding of Microsoft Graph APIs, application registrations, service principals, and integration security. 
• Knowledge of SharePoint information architecture, metadata management, Term Store, content types, and document governance. 
• Experience implementing Application Lifecycle Management ALM practices and environment management strategies. 
• Experience with JSON formatting, SPFx, SharePoint customization, site templates, and modern SharePoint capabilities. 
• Knowledge of compliance, retention, auditing, and information governance practices within Microsoft 365. 
• Preferred Experience,  Knowledge and/or other Qualifications:
• 5+ years of experience developing and supporting SharePoint Online and Microsoft 365 solutions in a complex enterprise environment. 
• Strong experience with Power Platform, SharePoint Framework SPFx, Microsoft Graph, and PowerShell automation. 
• Demonstrated experience delivering business solutions, information architecture, governance, and process automation initiatives while working closely with business stakeholders.