Background information about the job or company (e.g., role context, company overview)
As the first point of contact, the Receptionist plays a key role in creating a positive customer experience and supporting the dealership's daily administrative operations.
Responsibilities or duties
Customer Welcome: Greet customers, vendors, and visitors in a professional and friendly manner.
Communication: Answer and direct incoming phone calls, take detailed messages, and respond to general inquiries about the dealership.
Administrative Support: Perform data entry using dealership management software, maintain customer records, and process incoming and outgoing mail.
Customer Service: Schedule appointments, coordinate customer payments, and assist with basic office duties to ensure a smooth customer flow.
Office Maintenance: Keep the front desk, customer lounge, and reception area clean and organized at all times.
Responsibilities
Greet customers, vendors, and visitors in a professional and friendly manner.
Answer and direct incoming phone calls, take detailed messages, and respond to general inquiries about the dealership.
Perform data entry using dealership management software, maintain customer records, and process incoming and outgoing mail.
Schedule appointments, coordinate customer payments, and assist with basic office duties to ensure a smooth customer flow.
Keep the front desk, customer lounge, and reception area clean and organized at all times.
Skills
Professional and friendly demeanor
Communication skills
Data entry skills
Customer service skills
Organizational skills
Qualifications
Experience with dealership management software is a plus.
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