Product Matching Associate

Location: Lilongwe Malawi

Shift / Schedule: 3:00pm – 11:00pm.

Start Date: Immediately

Application Deadline: Applications will be reviewed on a rolling basis until a suitable candidate is identified and the position is filled.

Tiderise Technologies Inc. is engaged in the business of providing technology-based business process, outsourcing services to organizations in North America, Europe and the rest of the World. We hire for both capability and values/behaviour and we look for people who can do the work and who also demonstrate ownership, coachability, integrity, and alignment with how we operate.

Our client is looking for a Product Matching Associate to help ensure accurate product comparisons across multiple retail platforms and competitor websites. In this role, you will analyze product data, validate specifications, and identify equivalent or similar products across different sources. This is a detail-oriented, analytical role that involves working with large datasets and e-commerce platforms to produce accurate, well-documented product matches.

• Analyze provided product lists and associated attributes to identify equivalent products across specified retail websites.
• Research and match products to individual retail site offerings with high accuracy.
• Provide unique product URL links for all successfully matched items.
• Document and outline the process steps taken for matching across each retail site.
• Identify and report cases where a unique product URL cannot be obtained, including specifying additional parameters required for successful matching.
• Communicate any challenges encountered on retail platforms (e.g., login requirements, restricted access, navigation issues).
• Assess and indicate confidence levels for each matched product, highlighting lower-confidence matches for further review.
• Continuously refine matching logic and improve product classification accuracy.

30/60/90-day targets or numeric KPI thresholds. Success in this role is expected to be measured against the following competencies:

• Analytical thinking
• Attention to detail
• Problem-solving
• Data accuracy and integrity
• Communication and documentation

Candidates should hold a Bachelor’s degree in Business, Information Systems, or a related field (or equivalent practical experience with the tools listed), with strong analytical skills and the ability to compare product specifications to identify similarities and differences. Success in this role requires exceptional attention to detail and accuracy, along with working knowledge of e-commerce platforms, online retail environments, product databases, and data management tools such as Excel, SQL, or similar software. Candidates with no prior work experience are welcome to apply, provided they can demonstrate knowledge of these tools and skills. Experience in product data analysis, catalog management, or competitive benchmarking, along with strong troubleshooting, documentation, and communication skills, is preferred.

To apply, please submit:

• CV (PDF format)
• Cover Letter
• Proof of Education / Certifications

Tiderise is an equal opportunity employer. We evaluate all candidates based on job-relevant skills, judgment, communication, reliability, and values alignment. We do not discriminate on the basis of age, gender, religion, ethnicity, disability, marital status, or any other protected characteristic.