Responsibilities
- Assist in the daily coordination and deployment of personnel to various client sites.
- Monitor attendance, shift allocations, relievers, and staff scheduling to ensure smooth operations.
- Conduct routine supervision visits and inspections to confirm compliance with company procedures and client requirements.
- Respond promptly to operational incidents, emergencies, alarms, and client concerns.
- Prepare and submit daily, weekly, and incident reports accurately and on time.
- Maintain proper records of deployments, occurrence books, leave schedules, and staff movements which includes assisting in Pick Ups and Drops offs.
- Liaise with clients on operational matters and ensure customer satisfaction is maintained at all times.
- Assist in investigations of incidents, thefts, accidents, breaches, or disciplinary matters.
- Coordinate staff replacements, emergency relievers, and shift changes when necessary.
- Support recruitment, induction, and on-site training of personnel where required.
- Conduct spot checks to ensure staff remain alert and effective.
- Ensure company vehicles, motorcycles, radios, and operational equipment are properly utilized and maintained.
- Assist in enforcing company policies, operational standards, and procedures.
- Work closely with the Operations Manager and Supervisors to improve service delivery and operational efficiency.
- Deliver documents, uniforms, operational equipment, and other materials to various sites
- Maintain professionalism, confidentiality, and discipline while representing the company.
- Perform any other duties assigned by management.
Requirements / Qualifications
- Degree in Security Management, Criminology, Business Administration, or a related field is an added advantage.
- Previous experience in security operations or supervision is preferred.
- Good communication, report writing, and interpersonal skills.
- Ability to work under pressure and respond to emergencies effectively.
- Computer knowledge, including Microsoft Office applications.
- Must possess a valid driving license and be able to drive confidently.
- Ability to ride a motorcycle/bike is an added advantage.
- Strong organizational and problem-solving skills.
- Willingness to work flexible hours, including nights, weekends, and public holidays when required
Interested candidates are requested to share their CV and particulars
