Key Responsibilities
- Client Support — Receive, log, and follow up on service‑related
client requests
- Scheduling Assistance — Support planning and
coordination of technical service activities
- Documentation & Records — Generate and maintain
departmental documentation, service logs, and internal records
- Reporting — Prepare routine internal reports and follow‑up
summaries
- Administrative Support — Provide general office and
departmental support
- Sales Support — Assist in preparing offers, following
up on leads, and supporting sales‑related activities as required
- Field Coordination — Undertake occasional field visits
as required, including travel within Kenya and across the region
Qualifications
- Diploma or Degree in Business Administration, Customer
Service, Operations, or related field
- Strong communication and coordination skills
- Proficiency in MS Office (Word, Excel, Outlook)
- Experience in customer service, coordination, sales
support, or administrative roles is an added advantage
Key Competencies
- Excellent organizational and multitasking ability
- Strong attention to detail
- Professional communication skills
- Ability to work under minimal supervision
- High reliability and follow‑through discipline
Work Environment
This is a full‑time, office‑based role with occasional field
visits within the region as required.
Applications will be reviewed on a rolling basis.
