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Nurse Navigator, Home Care Health Services

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Job Details

Responsibilities:

  • Lead patient onboarding into the Home Health Program, including patient identification, home suitability assessments, care planning, patient and family education, and coordination of safe transitions from hospital to home.
  • Provide clinical leadership and oversight for home health nursing services, ensuring delivery of safe, evidence-based, patient-centered care.
  • Conduct supervisory home visits, support staff development, monitor clinical competencies, and coordinate ongoing training and professional education initiatives.
  • Coordinate multidisciplinary care, facilitate communication between patients, families, caregivers, and healthcare providers, and ensure an exceptional patient experience throughout the continuum of care.
  • Manage staffing and service coverage to ensure timely, uninterrupted care delivery while maintaining workforce compliance, licensure, and mandatory certifications.
  • Develop and maintain referral relationships with hospitals, physicians, and other stakeholders to support program growth and patient enrolment targets.
  • Lead quality improvement, patient safety, risk management, and clinical audit activities, ensuring compliance with organizational and regulatory standards.
  • Monitor clinical outcomes, workforce performance, and operational metrics, and prepare reports to support continuous service improvement and program effectiveness.

Requirements:

  • Registered Nurse from a recognized school of nursing or University
  • Current licensure with the Nursing Council of Kenya
  • Certification in Basic Life Support BLS
  • Minimum of 5 years' clinical nursing experience in an acute care hospital setting.
  • Experience in Home Health Services will be an added advantage.
  • Demonstrated leadership and care coordination skills
  • Strong critical thinking and analytical abilities.
  • Ability to work effectively within multidisciplinary teams.
  • Strong organizational and time-management skills.
  • Ability to prioritize multiple responsibilities in a dynamic environment.
  • Self-driven with the ability to work independently.
About the Company
Aga Khan University Hospital

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