Responsibilities

• Supervise and coordinate the daily activities of housekeeping staff.
• Assign cleaning duties and prepare staff work schedules.
• Inspect rooms, offices, public areas, and other facilities to ensure cleanliness and quality standards are met.
• Train, mentor, and evaluate housekeeping employees.
• Ensure proper use, storage, and maintenance of cleaning equipment and materials.
• Monitor inventory of cleaning supplies and request replenishment as needed.
• Report maintenance issues, repairs, and safety hazards to the appropriate department.
• Enforce health, safety, and hygiene standards at all times.
• Respond promptly and professionally to cleaning requests and complaints.
• Maintain accurate housekeeping records, attendance, and inventory reports.
• Ensure compliance with company policies, procedures, and applicable regulations.
• Support recruitment and onboarding of new housekeeping staff when required.

Requirements

• Certificate, Diploma, or equivalent qualification in Housekeeping, Hospitality Management, or a related field.
• Minimum of 2-3 years of housekeeping experience, with at least 1 year in a supervisory role.
• Experience supervising cleaning operations in a hotel, hospital, office, school, or similar environment is an advantage.