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Front Office/Reservation Supervisor
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Job Details
This job is closed. Contact details have been hidden and applications are no longer accepted.
Front Office/Reservation Supervisor
Qualifications
- Degree or Diploma in Hospitality Management, Tourism, or related field.
Experience Requirements
- Minimum 3 years' experience in front office/reservation operations.
- Previous supervisory experience preferred.
Key Duties and Responsibilities
- Supervise reception staff.
- Manage guest check-ins and check-outs.
- Handle guest complaints and inquiries.
- Prepare front office reports.
- Ensure excellent customer service.
- Manage room bookings and reservations.
- Confirm guest bookings and payments.
- Maintain reservation records.
- Respond to customer inquiries promptly.
About the Company
Msekese Tree Lodges
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