JOB TITLE FMCG SALES REPRESENTATIVE (DELIVERY RIDER)
NATURE OF JOB FULL TIME
INDUSTRY FMCG
SALARY KSHS.27,000 PLUS COMMISSIONS
JOB LOCATION NAIROBI, WESTERN KENYA & MT. KENYA REGION
DUTIES AND RESPONSIBILITIES
Sales and Business Development
- Achieve assigned sales targets through effective selling and customer engagement.
- Promote company products, introduce new products and promotions, and identify upselling opportunities.
- Identify, recruit, and develop new customers while maintaining strong relationships with existing accounts.
- Monitor competitor activities and provide market intelligence to support business growth.
Order Management and Product Delivery
- Visit customers according to the assigned route plan to take orders and ensure timely, accurate deliveries.
- Verify deliveries against invoices or delivery notes, obtain proof of delivery, and process product returns in line with company procedures.
- Ensure products are handled and transported safely to minimize damage.
Merchandising and Customer Service
- Ensure products are well displayed and merchandised at customer outlets in line with company standards.
- Maintain high levels of customer service by addressing customer inquiries, resolving complaints promptly, and building lasting customer relationships.
Stock, Collections, and Asset Management
- Account for stock issued, safeguard company products, and report any stock variances.
- Collect customer payments in accordance with company policies and reconcile daily sales, deliveries, and collections.
- Maintain the assigned motorcycle in a clean, safe, and roadworthy condition and report any maintenance issues promptly.
Route Planning and Reporting
- Follow approved sales and delivery routes to maximize productivity and customer coverage.
- Maintain accurate records of customer visits, sales, deliveries, collections, and submit required daily and periodic reports.
Compliance
- Adhere to company policies, health and safety requirements, and all traffic regulations.
- Maintain confidentiality of company and customer information and conduct duties with integrity and professionalism.
KEY REQUIREMENT SKILLS AND QUALIFICATION
- Diploma or Certificate in Sales & Marketing, Business Administration, or a related field.
- Minimum of 2 years experience as a motorcycle sales representative in the FMCG industry.
- Valid Driving License Class C.
- Valid Motorcycle Riding License Class A.
- Clean driving record.
- Strong sales and negotiation skills.
- Excellent communication and interpersonal skills.
- Customer-focused with strong relationship management abilities.
- Good knowledge of FMCG distribution and retail channels.
- Ability to achieve sales targets under minimal supervision.
HOW TO APPLY
- If you meet the above qualifications, skills and experience share CV on
- Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.
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