DUE: 25 JUL 2026

Digital Sales Desk Agent
Location: Bulawayo, Zimbabwe

As a Digital Sales Desk Agent, you will be responsible for converting digital engagement into paying customers. You will serve as the
first point of commercial contact for inbound enquiries generated through social media, digital campaigns and online marketing,
qualifying leads, managing the sales pipeline in Odoo, and guiding opportunities through to payment. You will also provide valuable
market intelligence to the Marketing and Sales teams by reporting on content performance, customer feedback, common objections
and opportunities to improve campaign effectiveness. Success in this role means ensuring every enquiry receives a timely response,
every lead is actively managed, and digital opportunities are successfully converted into paying customers.

Key Responsibilities
The successful candidate will assist with:
● Digital Lead Generation: Publish approved marketing content and products across assigned social channels daily and initiate
customer conversations to generate qualified leads
● Content Coordination: Coordinate with Marketing and Design on content requirements and new ideas.
● CRM & Sales Pipeline Management: Create, qualify and progress leads within Odoo CRM. Update opportunity stages and close
all opportunities as Won or Lost with reasons recorded.
● Customer Sales Support: Conduct telephone, WhatsApp and email follow-ups according to schedule
● Reporting & Market Intelligence: Submit a monthly report covering product performance, campaign effectiveness, social
channel results, lost opportunity analysis and competitor observations.

Requirements
● Bachelor’s Degree or Diploma in Marketing, Business Management, Sales, Digital Marketing, Commerce or a related field.
● Experience in digital sales, telesales, customer service or business development
● Experience using CRM systems (Odoo experience is an added advantage).
● Proficiency in Microsoft Office and digital communication platforms.
● Strong communication, negotiation and customer relationship management skills.
● Experience using digital sales and marketing platforms, including Facebook, Instagram, LinkedIn, WhatsApp Business, TikTok
and Google Business, to engage customers, generate leads and support sales activities.

What we Offer
● Engagement Type : Performance-Based Contractor
● Monthly Retainer : USD $150 Sales Commission USD $5 per Closed Sale
● Calling Credit : Company Provided
● Internet / Data : Company Provided

TO APPLY
Click the following link to apply
https://live.telco.co.zw/jobs/digital-sales-desk-agent-85
Application Deadline: 25th of July 2026