CALL CENTRE ASSISTANT

Call Centre Assistant Jobs in Lusaka at GS Cash Advance Limited GS Cash Advance Limited is currently seeking motivated individuals for call centre assistant jobs in Lusaka. If you are a confident communicator with a passion for customer service and eager to develop your career, this full-time opportunity is ideal for you.

Join our dynamic team and play a key role in delivering exceptional customer experiences.

About the Role:

Call Centre Assistant Jobs in Lusaka As a Call Centre Assistant based in Lusaka, you will be the first point of contact for our customers, ensuring their inquiries are handled promptly and professionally. Your role will be vital in maintaining our high standards of customer care and supporting the overall success of GS Cash Advance.

Key Responsibilities Answer customer calls and respond to enquiries with professionalism and accuracy. Provide clear, helpful information and support tailored to customer needs.

Listen attentively to customers and offer appropriate solutions or guidance. Follow up on outstanding enquiries and requests to ensure resolution.

Maintain detailed and accurate records of customer interactions and calls. Escalate complex or unresolved issues to the relevant departments for further action.

Qualifications and Requirements Minimum qualification:

• Grade 12 Certificate.
• Fresh graduates are encouraged to apply.
• Excellent verbal and written communication skills.
• Strong customer service orientation and interpersonal skills.
• Computer literate with the ability to quickly learn new systems.
• Adaptable, fast learner capable of thriving in a fast-paced environment.
• Ability to work independently and collaboratively within a team.
• Good problem-solving skills and strong attention to detail.
• Professional, patient, and courteous manner when engaging with customers.
• Willingness to work flexible hours, including weekends or shifts as required.

How to Apply for Call Centre Assistant Jobs in Lusaka Interested candidates should submit their CVs to Apply Now.

Please use the email subject line:

• Application, Call Centre Assistant – Lusaka.

Application Deadline:

• 17th August 2026 Only shortlisted applicants will be contacted for further steps.
• Job Details Company GS Cash Advance Limited Location Lusaka, Zambia Job Type Full Time Category Customer Service