About the role: BURN is looking for an exceptional, efficient Customer Service Representative to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales, and/or client relationship management. Duties and Responsibilities: Manage outbound and inbound phone calls. For Outbound – Achieving the daily calls and verification target. For

About the role: BURN is looking for an Agent Care Officer who will be responsible for providing support and assistance to agents or representatives ensuring that agents have the necessary resources, guidance, and well-being support to effectively carry out their roles and provide exceptional customer service. Duties and Responsibilities Daily agent network management including calls to agents – i

Job description The Carbon Excellence Country Coordinator is responsible for ensuring the integrity, performance, and verification readiness of BURN’s biomass carbon projects in Zambia. The role leads the execution of a data-driven Carbon Excellence framework that safeguards carbon issuance through strong monitoring systems, high-quality operational data, and proactive risk management. The ro