Philip Mambwe 501 Mukuba Natwange, Kitwe, Zambia

Senior HR Operations and People Support professional with over 10 years' progressive experience delivering end-to-end HR advisory and operational support to managers and employees within complex, high-volume environments. Highly analytical, systems-driven, and confident managing sensitive people matters with professionalism, consistency, and integrity. I specialise in HRIS management (Sage 300, Bestime, BesAccess, Gallagher), workforce analytics, employee lifecycle management (hire to exit), and employee relations and discipline support — all within high-volume mining operations at Mopani Copper Mines, where I support a large, complex workforce. My core strengths span: • HR Systems & Data Integrity — Sage 300, Bestime, BesAccess, Gallagher Security • Employee Relations, Grievance & Discipline Support • Performance Management & PIPs • Workforce Planning, Headcount Control & Manning • HR Analytics, Reporting & Dashboards • Employee Lifecycle Management (Hire to Exit) • Stakeholder & Manager Advisory Support Currently pursuing a Master of Arts in Human Resource Management at Copperbelt University, deepening my expertise in strategic HR, Organisational behaviour, and people analytics. Open to HR Systems Analyst, HR Operations, HRIS Specialist, or People Advisory roles where I can add value through data-driven HR decision-making and strong operational delivery.